There have been reports in the press recently about the increasing problem of
mobile phone theft in the UK. Last year, many thousands of phones were stolen
but very few were recovered and returned to their rightful owners.
Naturally, here at Lifestyle Services Group Limited, we want to do what they can
to try and prevent this worrying trend, so we support Immobilise. This is a
joint campaign launched by the mobile phone industry and the Metropolitan
Police - and it is supported by the Home Office.
In line with the Immobilise campaign, Lifestyle Services Group Limited works
closely with the Police and the network operators to exchange lists of lost and
By identifying a phone’s unique serial number, Lifestyle Services Group Limited
can prevent it from being used again.
For further details of the Immobilise campaign, please click on the Immobilise
Help protect yourself
Keep a record of your IMEI number and serial numbers
Your IMEI number is the unique serial number of your mobile phone. It is located
on the phone’s packaging and inside the phone itself. It can also be found by
keying in *#06# on your phone’s keypad. Once you have located your IMEI number,
write it down and keep it safe.
It is also a good idea to make a note of the serial numbers belonging to your
handheld electronic devices.
Think of your phone/handheld electronic device as you would your wallet or
Keep your mobile phone/handheld electronic device with you at all times when you
are out. Do not leave your phone/handheld electronic device unattended, for
example, on a café table or bar top. Be aware of your surroundings and never
invite risk to either yourself or your belongings.
Set up your security PIN
You can store a PIN in your mobile phone. Once this number has been set, you
will need to enter it each time you turn on your phone.
Please refer to your manufacturer’s handbook for instructions on setting your
Remember that you must key in a four-digit number that only you know, and that
you won’t forget.
8 If any lost or stolen equipment is recovered after the claim
is approved; it shall become the property of Lifestyle Services Group Limited
and must be returned to us immediately.