About Us

About us

Our mission

To deliver the long term mission, it is critical to have delighted clients, suppliers and end users.

Focus on our clients' strategic objectives and deliver proven solutions tailored to their needs

Our blend of experience, development skills and expertise, position us to deliver significant improvement in the ongoing management and overall profitability of the customer experience. Every interaction at LSG is handled in a professional and consultative manner, bringing our knowledge and experience to match our clients' needs.

We believe in and seek long term relationships built on honesty, collaboration and openness. This is supported by a long term vision of our success being based on the success of our partners, backed by our own unique knowledge and insights. Every interaction with LSG will inspire confidence that our promises will be delivered.

LSG - Supplier Partner of Choice

At LSG, we work with an approved community of partners to provide innovative and market leading lifestyle solutions to over 9.5 million customers spread across its portfolio of clients, which comprises many FTSE 100 organisations.

To maintain market leadership, we have developed a community and partnership approach when working with our supplier partners. LSG believes in and seeks long term relationships built on trust, knowledge sharing and fairness.

Our strength lies in manufacturing and supplying our products in house, or through expert 3rd party sources on the best terms available. LSG seek to maintain a number of ongoing supplier relationships within a community approach to partner product provision. We work closely with a number of suppliers in identified product areas to ensure we are aware of ongoing developments and can provide mutual insight to future needs. These relationships are nurtured and maintained on an ongoing basis to ensure we have the best supplier panel available to suit our collective client needs.

Treating Customers Fairly

LSG is committed to treating all customers fairly, embedding these principles in all products and services that are delivered to our clients and customers. Customers are treated with clarity at every interaction and every obligation and promise offered by us will be delivered.

Long term satisfaction is key to maintaining our current position and growing those customer relationships ever more deeply to overall mutual success.

Access your insurance

If you have a policy through one of our clients, click on the relevant logo for more information.

  • 3 logo
  • Barclays logo
  • Co-operative Bank logo
  • Lloyds TSB logo
  • Natwest logo
  • Phones 4U logo
  • Royal Bank of Scotland logo
  • Smile logo
  • Ulster Bank logo
  • Virgin Mobile logo
  • Zurich logo