Lifestyle Services Group Limited (LSG) is the best in class provider of leading lifestyle solutions and insurance products. We specialise in supporting our client brands, attracting customers, improving the customer journey and reducing customer attrition rates.
Our portfolio includes Mobile Phone Insurance, Card Protection and Tech Protect®, all of which can be delivered using our innovative Hubb™ approach. The Hubb™ allows clients to seamlessly integrate a complete suite of products and services all accessed via one number.
Since formation we have developed over 160 individual partner branded insurance schemes available to over 9.5 million customers. Our phenomenal but managed growth is a result of the company's dynamism, desire to innovate and a "get it right" mentality.
The approach is unique. Strategic partnerships (both client and supplier) are fundamental to the business and first mover advantage is achieved by a ground breaking delivery record. We challenge legacy supply chains to deliver more value for clients and customers. Continuous service improvement is controlled and analysed from feedback obtained via clients, customers and staff. Innovating, listening, monitoring, measuring, acting and improving is our route to continuous progression. Regulatory control is delivered via structured arrangements and a strong service ethos based on customer outcomes. Targeted and insightful sales and retention teams generate incremental income and life on behalf of our partners.
Our heritage and cultural DNA is to make things happen for our clients and customers. Shared experience, consultation and delivered insights are all part of the scoping phase. Where LSG can add value they deliver. Everywhere else, LSG partner with the best or provide advice on alternate structures. This ensures clients and customers have one point of resolution for their complete solution.
We are part of the 4u Group of companies, which comprises a number of organisations in the telecommunication and financial services market place. We were acquired by Providence Equity Partners Inc in 2006.