We’re sorry to hear that something has happened to your phone but you don’t have to worry if you have Pay-As-You-Go Phone Insurance,
as your phone is covered against:
- Loss (depending on your policy)
- Theft
- Water and liquid damage
- Accidental and malicious damage
- Electrical and mechanical breakdown
You can either log a claim online in four easy steps or download a claim form if you’d prefer to send it to us.
If you have any questions, please call us on 0845 070 5556*.
*0845 calls will be charged at a maximum of 4p a minute from a BT line. Calls from non–BT phone lines may vary.
Calls may be recorded or monitored for training/customer services purposes and/or the prevention or detection of crime.
Details correct at time of print.