Your IMEI number is your phone’s unique serial number. You can find your IMEI number on your phone’s packaging or inside the phone itself. It can also be found by keying *#06# on your phone’s keypad.
Once you have found your IMEI number, write it down and keep it safe.
Don’t leave your phone unattended, for example, on a café table or bar top. Be aware of your surroundings and don’t make it easy for your phone to be stolen or damaged.
Mark your phone with a UV security pen, detailing your house number and postcode, as this will help the Police to return it to you if it is found∞.
∞If your phone is found after your claim is approved and settled; it becomes the property of London General Insurance Company Limited. If this happens, please return the phone to Lifestyle Services Group Limited as soon as possible.
You can lock your phone by activating a PIN. Once you have set a PIN, you’ll need to enter it each time you turn your phone on.
Please refer to your manufacturer’s handbook for instructions on setting up your PIN.