3 Cover Mobile Phone and combined USB Modem & Laptop Insurance
Getting you mobile again.
3 has teamed up with Lifestyle Services Group Limited (LSG) to create 3Cover. So you can have the comfort of knowing your mobile phone or USB Modem and laptop are protected against:
- Loss (USB modem and mobile phone only, not available for laptop)
- Theft
- Accidental damage
- Water or liquid damage
- Electrical or mechanical breakdown
Need to know more about 3Cover?
The full Terms and Conditions can be found in the 3Cover Policy Booklets.
3Cover Mobile Phone Policy Booklet 3Cover USB Modem Policy Booklet 3Cover USB Modem & Laptop Policy Booklet
Please note, you can only purchase 3Cover via 3 - either in-store, over the phone or through the website - within 30 days of buying your mobile phone or USB modem and laptop. Claims for any incidents which occur prior to purchasing the insurance will not be valid.
Getting in touch?
Need to block your mobile phone or USB Modem? Register a claim with LSG? Update your policy details? Contact 3?
Call 08456 743 333*
(9am - 5pm, Mon - Sat).
*Calls charged at local rate.
Had a spot of bother?
Here's what you need to do:
- If you discover your mobile phone or USB Modem has been lost or stolen, you must call 3 within 24 hours of discovery so that a block can be put on the SIM Card. This will stop anyone else from using it. For laptops, you will also need to contact 3 within 24 hours to let them know what’s happened.
- Contact the Police within 24 hours of discovery to obtain a crime reference/loss property number. You'll only need to do this if your device has been lost (modems and mobiles only), stolen or damaged maliciously.
- Register your claim with LSG within 48 hours of discovering the incident. They'll take down all the details and let you know what will happen next.
