Keep a record of your IMEI number

Your IMEI number is the unique serial number of your mobile phone. It is located on the phone’s packaging and inside the phone itself. It can also be found by keying in *#06# on your phone’s keypad. Once you have located your IMEI number, write it down and keep it safe.

Think of your phone as you would your wallet or handbag

Keep your mobile phone with you at all times when you are out. Do not leave your phone unattended, for example, on a café table or bar top. Be aware of your surroundings and never invite risk to your phone.

Mark your phone

If you mark your mobile phone with a UV security pen, detailing your house number and postcode, your phone can be returned to you by the Police if it is recovered after a loss or theft.

Set up your security PIN

You can store a PIN in your mobile phone. Once this number has been set, you will need to enter it each time you turn on your phone.

Please refer to your manufacturer’s handbook for instructions on setting your PIN.

Remember that you must key in a four-digit number that only you know and that you won’t forget.