Welcome to the Virgin Mobile website.

If you have signed up for Virgin Mobile Phone Insurance with Lifestyle Services Group Limited before the 5th July 2010, and need to make a claim or ask a question, we can help.

Please call us on 0845 070 5558*

Lines are open

Monday - Friday 8.00am - 8.00pm
Saturday - Sunday 9.00am - 6.00pm

Need to know more about your cover?

The full Terms and Conditions can be located in the links below.

Pay As You Go Policy Document
Pay Monthly Policy Document

*0845 calls will be charged at a maximum of 4p a minute from a BT line. Calls from non-BT phone lines may vary. Calls may be recorded or monitored for Training/Customer Services purposes and/or the prevention or detection of crime.

Need to write to LSG? The address is:

Virgin Mobile Insurance
Lifestyle Services Group Limited
PO Box 98
NE24 9DL

Customer Correspondence Address: Lifestyle Services Group Limited, PO Box 98, Blyth, NE24 9DL. Administered by Lifestyle Services Group Limited. Registered in England No 5114385. Registered Office: Osprey House, Ore Close, Lymedale Business Park, Newcastle Under Lyme, Staffordshire, ST5 9QD. Authorised and regulated by the Financial Conduct Authority, Financial Services Register No. 315245.