Relax – you’re covered!
We understand how important your mobile phone is to you. So if something happens to it – it could be lost˚,
stolen or damaged – we know how frustrating it’ll be.
But you don’t need to worry – your Virgin Mobile insurance has got you covered. That means we’ll send you a
replacement phone˚, and have you back up and running in no time.
Best of all, making a claim is really simple. If you do it online, there are just five simple steps. Or if you prefer, you can print out a claim form and post it to us. We’ll take care of the rest.
And don’t forget, if you need help along the way, the LSG team is on hand. Just call them on
0845 070 5558*. They’re available from 8am to 8pm from Monday to Friday (excluding Bank Holidays). Or between 9am and 6pm at weekends.
˚Subject to Terms and Conditions