Most browsers support jumping to specific links by typing keys defined on the website.
On Windows, you can press ALT + an access key (followed by Enter if your using Internet
Explorer); on Macintosh, you can press Control + an access key.
All pages on this website define the following access keys:
Access key 0 - Virgin home
Access key 1 - my policy
Access key 2 - log a claim against your policy
Access key 3 - mobile phone insurance
Access key 4 - your questions answered
Access key 5 - how to keep yourself safe
Access key 6 - how to make a claim
Access key 7 - privacy policy
Access key 8 - terms of business
Access key 9 - accessibility
Please note that the numeric options (for example, Access key 1 for Homepage) are
the top navigation/footer links, where as the letters are mainly for links within
the content of the website.
Standards Compliance
All pages on this website are WCAG AAA approved, complying with all priority 1,
2, and in most cases also priority 3 guidelines of the W3C Web Content Accessibility
Guidelines. This is a judgement call; many guidelines are intentionally vague and
cannot be tested automatically. We have reviewed all the guidelines and believe
that all these pages are in compliance.
All pages on this website use structured semantic markup. H1 tags are used for page
titles, H2 tags for main titles, H3 tags for subtitles. For example, on this page,
JAWS users can skip to the next section within the accessibility statement by pressing
ALT+INSERT+3.
Links
Many links have title attributes which describe the link in greater detail, unless
the text of the link already fully describes the target (such as the headline of
an article).
Links are written to make sense out of context.
Images
All content images used in this website include descriptive ALT attributes. Purely
decorative graphics include null ALT attributes.
Complex images include LONGDESC attributes or inline descriptions to explain the
significance of each image to non-visual readers.
Visual Design
This website uses cascading stylesheets for visual layout.
This website uses only relative font sizes, compatible with the user-specified 'text
size' option in visual browsers.
If your browser or browsing device does not support stylesheets at all, the content
of each page is still readable.