Contact us

Your feedback and comments - good or bad - are very important to us. To get in touch with us you can:

Email us at:

smilebenefitshelpline@lifestylegroup.co.uk

Write to:

Benefits Customer Services
Lifestyle Services Group Limited
PO Box 98
Blyth
NE24 9DL

Call us on:

0344 249 9981*

Lines are open:

Monday-Friday	8.00am - 8.00pm
Saturday and Sunday	9.00am - 6.00pm

*Calls to 03 numbers are the same costs as a call to a standard "01" or "02" landline number, even when calling from a mobile. Calls to 03 numbers are also included in any bundled minutes or free talk time that covers landline calls. Calls may be recorded or monitored for Training/Customer Services purposes and/or the prevention or detection of crime.

In association with Lifestyle Services Group Limited

Administered by Lifestyle Services Group Limited which is authorised and regulated by the Financial Conduct Authority under Financial Services Registration No. 315245. Lifestyle Services Group Limited registered in England and Wales No. 5114385.
Registered Office: Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN.

smile is a trading name of The Co-operative Bank which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No.121885) and holds an Interim Permission in respect of consumer credit activities and subscribes to the Lending Code and the Financial Ombudsman Service.

Registered Office: The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester, M60 4EP. Registered in England and Wales No. 990937

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